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Frequently Asked Questions (FAQ's):

Do you only service Village Walk?

  • Yes. The Village Watch exclusively provides Home Watch services within the Village Walk Bonita Springs community. This allows us to maintain a consistent weekly inspection route and reliable oversight of each home we monitor.

Who performs the inspections?

  • All inspections are completed personally by Meghann & Damian. We are an owner-operated service and do not use rotating staff or third-party inspectors.

Are you insured?

  • Yes. The Village Watch carries General Liability Insurance ($1M/$2M aggregate) and Professional Liability coverage for added peace of mind.

How often do you check the home?

  • We visit the home EVERY week while you are away. Our Basic Home Watch Service includes:

    • Formal Inspections (every other week)

    • Informal Inspections (during off-weeks)

  • This structured weekly model allows for more consistent monitoring than monthly or occasional checks.

Do you offer bi-weekly or monthly-only inspections?

  • No, we do not offer bi-weekly or monthly-only inspections, as a lot can happen in 30 days — especially in Southwest Florida's heat and humidity.

  • Weekly visits allow us to identify early warning signs and address potential concerns before they become major and costly problems.

What is the difference between a Formal and Informal Inspection?

  • Formal Inspection

    • A detailed interior and exterior inspection including humidity and leak checks, HVAC and temperature monitoring, running faucets and flushing toilets to maintain plumbing and detect potential issues.

    • A detailed inspection report with notes and photos (if applicable) will be emailed within 24 hours of the inspection.

  • Informal Inspection

    • A supplemental exterior check and brief interior walkthrough performed between formal inspections to monitor the home's general condition and security.

    • Reports are not issued unless a concern is observed.

What happens if you find an issue at the home?

  • If anything unusual or concerning is observed, we will notify you promptly and document the concern. Urgent matters are communicated immediately by phone, while non-urgent items may be shared by email or noted in the next formal inspection report. Photos may be provided when applicable.

How does the $70/month service plan work?

  • Our Basic Home Watch Service follows a structured weekly inspection schedule. In a typical month, this includes:

    • Two Formal Inspections ($25 each)

    • Two Informal Inspections ($10 each)

  • This results in a typical monthly total of approximately $70.

Why do monthly totals sometimes vary?

  • Because inspections are performed weekly, some calendar months may include more than four visits depending on how the inspection dates fall within the month.

  • All inspections are itemized and billed per visit. The $70 reflects a typical month, not a flat monthly fee.

  • Additional services, special requests, or extra visits that require time beyond the scope of routine inspections are subject to an additional fee.

When will I be billed?

  • We email an electronic invoice at the end of each month detailing all inspections performed and any additional services requested.

  • Payment may be made through a secure payment link within the invoice or via Zelle or Venmo.

What should I do to prepare for the months I will be gone?

  • Please see our Home Departure Checklist for helpful tips for homeowners prior to departing their home for an extended period of time.

If you have any additional questions, please feel free to contact us anytime.  We will make every attempt to get back with you promptly!

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